Vector graphics learning environment at Kuralox
04

Reach out — we read every message

Questions about the vector graphics program, enrollment, or something else entirely? Drop us a note. The team in Chernivtsi handles all inquiries directly — no automated replies, no ticket queues.

Ways to connect

Pick whatever works best for you.

Email

help@kuralox.com

Typical reply within one business day

Phone

+38 (054) 221-97-88

Mon–Fri, 9:00–18:00

Office

Nezalezhnosti Ave, 96
Chernivtsi, 58000
Ukraine

What do you want to ask us about?

The form on the right covers most situations. If you're deciding between programs, need a receipt for a completed course, or just have a technical question about SVG path rendering — write it out. Our program coordinators handle all of these personally.

  • Program structure and schedule questions
  • Enrollment and payment details
  • Technical prerequisites for vector courses
  • Group or corporate enrollment options
  • Platform access or account issues
  • Feedback about completed seminars
We aim to respond within 24 hours on business days. Complex inquiries may take a little longer — we'd rather give a thorough answer than a fast one.

Send a message

Where we are

Kuralox is based in Chernivtsi, but the learning program runs fully online. You don't need to visit in person — though the door is open if you prefer a conversation face to face.

Office hours

Monday 9:00 – 18:00
Tuesday 9:00 – 18:00
Wednesday 9:00 – 18:00
Thursday 9:00 – 18:00
Friday 9:00 – 17:00
Saturday Closed
Sunday Closed

Email support is monitored outside office hours and urgent messages are answered as soon as possible, usually the same evening.

Common questions before writing to us

These come up a lot — might save you a step.

Each seminar specifies its prerequisite level on the program page. Several tracks start from absolute basics — understanding coordinate systems and file formats. Others assume familiarity with Bezier curves and anchoring. Check the learning program page for specifics.
Yes. The platform is fully online and accessible from any location. Session materials, feedback channels, and peer discussion boards work regardless of where you are. All you need is a stable internet connection and a browser.
Enrollment is confirmed by email within a few hours of registration. Access to course materials is granted before the seminar start date. If you register close to the start of a session, write to us directly and we'll expedite access.
Live sessions are recorded and made available to enrolled participants within 48 hours. Recordings remain accessible for the full duration of your enrollment period. If you have access concerns or missed a session, contact us directly.
It depends on the specific seminar track. Some sessions work with Inkscape (free), others with Adobe Illustrator, and certain SVG-focused tracks require only a code editor. The requirements are listed on each program page before you enroll.
We offer pricing for teams enrolling three or more participants into the same seminar. Send us the number of participants and the program you're interested in, and we'll put together the relevant details. Use the contact form above and select "Corporate / group enrollment."