Privacy Policy
Last updated: November 4, 2025
This Privacy Policy describes how Kuralox ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform, services, and related features available at kuralox.com (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
Please read this document carefully. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Service.
1. Information We Collect
We collect information in several ways depending on how you interact with the Service.
1.1 Information You Provide Directly
- Account registration data: name, email address, password, and optional profile details such as a display name or profile image.
- Contact and support communications: messages, inquiries, or feedback you send to our team.
- Payment information: billing name, address, and payment method details processed through our third-party payment providers. We do not store full card numbers on our servers.
- Course and seminar participation data: responses, submissions, discussion contributions, and activity records within the learning environment.
1.2 Information Collected Automatically
- Usage data: pages visited, features used, session duration, clicks, and navigation paths.
- Device and browser information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Log data: server logs that record requests made to our infrastructure, timestamps, and error reports.
- Cookies and similar technologies: small files stored on your device that help us maintain session state, remember preferences, and analyze usage patterns.
1.3 Information from Third Parties
If you register or sign in through a third-party authentication provider, we may receive basic profile information such as your name and email address as permitted by that provider's settings. We may also receive information from analytics partners or service integrations used to support the delivery of our platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and authenticate your identity.
- To deliver, personalize, and improve the learning experience and features of the Service.
- To process transactions and send related confirmations, receipts, and invoices.
- To communicate with you about your account, respond to support requests, and provide service-related notifications.
- To send updates, educational content, and promotional communications where you have provided consent or where permitted under applicable practice.
- To monitor, analyze, and improve the performance, security, and reliability of the Service.
- To enforce our Terms of Service and other applicable policies.
- To comply with legal obligations and respond to lawful requests from authorities.
3. Legal Basis for Processing
We process your personal data based on one or more of the following grounds:
- Performance of a contract: processing necessary to provide the Service you have requested or signed up for.
- Legitimate interests: improving our platform, preventing fraud, maintaining security, and communicating relevant updates.
- Consent: where you have explicitly agreed to specific processing activities such as receiving marketing communications.
- Legal obligation: compliance with applicable laws, regulations, or enforceable requests.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
| Category | Purpose |
|---|---|
| Essential cookies | Required for the platform to function, including authentication and session management. |
| Preference cookies | Remember your settings and choices to personalize your experience. |
| Analytics cookies | Collect aggregated data on how users interact with the Service to help us improve it. |
| Marketing cookies | Used to deliver relevant promotional messages where consent has been given. |
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. Essential cookies cannot be disabled as they are necessary for basic operation.
5. Sharing of Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: trusted vendors who process data on our behalf, such as hosting providers, payment processors, analytics platforms, and email delivery services. These parties are contractually bound to handle data securely and only for the purposes we specify.
- Business transfers: if Kuralox undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users of any such change in accordance with this policy.
- Legal requirements: when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect rights, safety, or property.
- With your consent: in any other cases where you have explicitly authorized us to share your information.
6. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide the Service. We also retain data as required to comply with legal obligations, resolve disputes, and enforce agreements.
When your data is no longer needed for these purposes, we securely delete or anonymize it. If you request deletion of your account, we will process your request within a reasonable timeframe, subject to any legal retention requirements.
7. Data Security
We implement technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is fully secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your personal data under certain conditions.
- Restriction: request that we limit how we process your data in specific circumstances.
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at help@kuralox.com. We will respond to your request within a reasonable period and in accordance with applicable requirements.
9. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without appropriate consent, we will take steps to delete such information promptly. If you believe a child has submitted data to us, please contact us at help@kuralox.com.
10. Third-Party Links and Integrations
The Service may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party platforms you visit or use through links on our platform. We are not responsible for the content or privacy practices of external sites.
11. International Data Transfers
Your information may be processed and stored on servers located outside your country of residence. By using the Service, you acknowledge that your data may be transferred to and processed in countries where data protection laws may differ from those in your home country. We take reasonable steps to ensure that any such transfers comply with applicable data protection standards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice within the Service.
Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please reach out to us:
- Company: Kuralox
- Address: Nezalezhnosti Ave, 96, Chernivtsi, Chernivets'ka Oblast, Ukraine, 58000
- Phone: +38 (054) 221-97-88
- Email: help@kuralox.com
- Website: kuralox.com
We are committed to addressing your concerns and resolving any issues related to your privacy in a timely and transparent manner.